If you are a student, recent graduate or alumni interested in exploring a career in local, state or federal government you are in the right place! Register today to start your job search and be contacted by government agencies nationwide looking for you! It only takes a few minutes and you will be on your way to the perfect job!
Use your intelligence and critical thinking skills to protect your nation while building a great career. As an analyst, you'll be responsible for providing timely, insightful assessments to US decision makers and others in the intelligence community. Search Jobs
Tuesday, December 03, 2013
The Difference Between Hard Skills and Soft Skills
During the job application and interview process, employers look for applicants with two skill sets: hard skills and soft skills. Hard skills are teachable abilities or skill sets that are easy to quantify. Examples of hard skills include:
Proficiency in a foreign language
A degree or certificate
These hard skills are often listed in your cover letter and on your resume, and are easy for an employer or recruiter to recognize.
Soft skills, on the other hand, are subjective skills that are much harder to quantify. Also known as “people skills” or “interpersonal skills,” soft skills relate to the way you relate to and interact with other people. Examples of soft skills include:
Skills Employers Look For
While certain hard skills are necessary for any position, employers are looking increasingly for job applicants with particular soft skills. This is because, while it is easy for an employer to train a new employee in a particular hard skill (such as how to use a certain computer program), it is much more difficult to train an employee in a soft skill (such as patience).
Tuesday, December 03, 2013
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media.
Here are the top 10 communication skills that will make you stand out in today’s job market.
Top 10 Communication Skills
Being a good listener is one of the best ways to be a good communicator. No one likes communicating with someone who only cares about putting in her two cents, and does not take the time to listen to the other person. Instead, practice active listening. Active listening involves paying close attention to what the other person is saying, asking clarifying questions, and rephrasing what the person says to ensure understanding ("So, what you’re saying is…"). Through active listening, you can better understand what the other person is trying to say, and can respond appropriately.
Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey. A relaxed, open stance (arms open, legs relaxed), and a friendly tone will make you appear approachable, and will encourage others to speak openly with you. Eye contact is also important; you want to look the person in the eye to demonstrate that you are focused on the person and the conversation (however, be sure not to stare at the person, which can make him or her uncomfortable).
Also pay attention to other people’s nonverbal signals while you are talking. Often, nonverbal signals convey how a person is really feeling. For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth.
Clarity and Concision
Try to convey your message in as few words as possible. Say what you want clearly and directly, whether you’re speaking to someone in person, on the phone, or via email. If you ramble on, your listener will either tune you out or will be unsure of exactly what you want. Think about what you want to say before you say it; this will help you to avoid talking excessively and/or confusing your audience.
Through a friendly tone, a personal question, or simply a smile, you will encourage your coworkers to engage in open and honest communication with you. This is important in both face-to-face and written communication. When you can, personalize your emails to coworkers and/or employees - a quick “I hope you all had a good weekend” at the start of an email can personalize a message and make the recipient feel more appreciated.
It is important to be confident in all of your interactions with others. Confidence ensures your coworkers that you believe in and will follow through with what you are saying. Exuding confidence can be as simple as making eye contact or using a firm but friendly tone (avoid making statements sound like questions). Of course, be careful not to sound arrogant or aggressive. Be sure you are always listening to and empathizing with the other person.
Even when you disagree with an employer, coworker, or employee, it is important for you to understand and respect their point of view. Using phrases as simple as “I understand where you are coming from” demonstrate that you have been listening to the other person and respect their opinions.
A good communicator should enter any conversation with a flexible, open mind. Be open to listening to and understanding the other person’s point of view, rather than simply getting your message across. By being willing to enter into a dialogue, even with people with whom you disagree, you will be able to have more honest, productive conversations.
Tuesday, December 03, 2013
Skills and Attributes Employers Are Looking Fo
What skills are most important for companies that are hiring? There are some skills and qualities that employers require of all applicants for employment, regardless of the position they are hiring for. These are called soft skills, and they include the interpersonal skills and attributes you need to succeed in the workplace.
In addition, there are the more tangible skills you need in order to do the job effectively. These are called hard skills, and they are the specific knowledge and abilities required to do the job. Here’s information on the difference between hard skills and soft skills.
You’ll need both for most jobs, and it’s important to show employers that you have the skills they need when you’re applying and interviewing for jobs.
Top Skills Employers Seek in Job Applicants
Here are some of the skills that employers consider as most important when recruiting and hiring employees. In order to get your application noticed be sure to incorporate the skills you have that are required for the position for which you are applying in your resume and cover letter. Also highlight your most relevant skills during job interviews.
Employees need to be able to figure things out, so you will need to have some analytic skills to succeed in the workplace. The skills you need and the level of skills required will vary depending on the job and the industry. In conjunction with being able to analyze, employees are expected to be able to organize, plan and prioritize effectively.
The ability to communicate effectively, both verbally and in writing, is essential, no matter what job you have or industry you work in. You will need to be able to communicate effectively with employees, managers, and customers in-person, online, in writing and/or on the phone.
Interpersonal skills, also known as people skills, are the skills you use to interact and engage with people. I just heard about someone who was hired because of his ability to connect with people. That trumped the other skills the employer was seeking, so be sure yours are up to par. Your interpersonal skills will be evaluated during your job interviews, so it’s important to prepare for the interview so you are as comfortable and confident as possible when interviewing.
When companies hire for leadership roles they seek employees who can successfully interact with employees, colleagues, clients and others. Even if you’re not applying for management jobs, leadership is a valuable skill to bring to the employer.
Attitude might not be everything, but it’s extremely valuable. Employers want employees who are positive, even in stressful and challenging circumstances. They want to hire applicants with a “can do” attitude, who are flexible, dedicated and who are willing to contribute extra, if necessary, to get the job done.
Regardless of the job, employers want to hire people who are team players who are cooperative and work well with others. They don’t want employees who are difficult to work with. When you are interviewing be sure to share examples of how you worked well on a team.
The technical skills you need will vary, of course, depending on the job. However, most positions require at least some technical skills.
Tuesday, December 03, 2013
Gain a Competitive Edge by Establishing a Personal Brand
Brands from McDonalds to Google have all claimed headspace in the minds of their spectators, so why can’t you? You can, by establishing a personal brand that allows you to differentiate and position yourself from the competition and claim your job. In this case, your audience is the hiring managers and recruiters that deal with thousands of resumes each day. Candidates are viewed as commodities, unless they provide some unique value, which competitors do not share. Your goal is to stand out and in doing so; you will land your dream job.
Your Personal Brand
Defined: Your total perceived value, relative to competitors, as viewed by your audience.
Personal Appearance - Including clothing, hygiene and attractiveness.
Personality - Your values, goals, identity and behavior.
Competencies - These are cognitive, business, communication and technical skills that enable you to perform your job responsibilities.
The Differentiator - Offering a unique value proposition or benefit to your target audience.
Constructing a brand with a mixture of these elements will have a positive effect on the people around you and your future. After producing a personal brand, with these elements, you must weave them into a story or message that can be consumed by your audience.
Monday, December 02, 2013
With resumes, format is just as important as content
Like any cohesive story, resumes need a beginning, middle, end and takeaway. You need to explain who you are, how you have succeeded, a scope of why that’s important and what you will do for your potential employer. Here are some ways to use common resume formats to effectively tell your career story.
Chronological. Chronological resumes organize career experience and achievements according to time periods. Gala Jackson, owner and senior consultant at the career consulting boutique InterviewSnob, says these resumes “are a good, standard, simple format and could work in any industry.” Heather Wieshlow, chief career strategist and owner of Turning Point Coaching and Consulting, says this type of resume is a good general source for information. “Recruiters like to see where applicants started, their progression, gaps, levels of companies,” she says. “It’s a clear snapshot.” On the other hand, Wieshlow says chronological resumes don’t work well for someone switching careers or with unexplained gaps in employment history that highlight missing qualifications.
Targeted. Targeted resumes use a job’s requirements and qualifications as its foundation to provide direct examples to hiring managers and recruiters of how your skills match the job you’re seeking. “The objective should be targeted to what the potential employer is looking for. The résumé should highlight the skills the HR manager is looking for,” says Vicki Krotzer, human resources consultant with Maximum Business Consulting, LLC. Even though this is one type of format, targeted content should be included in every resume. “You have to adapt your resume to what a company is looking for to fill a position,” Wieshlow says.
Functional. A functional résumé works well for job seekers with limited work experience because the format prioritizes skills over employment history. Functional resumes tend to start with skills and qualifications before the education and work experience sections. “It is more focused on core competencies and pulls out relevant experiences,” Jackson says. Michelle Aikman, founder of employment strategy services company Skilled Assets, LLC and a certified resume writer, says they work for people who have no paid experience and significant gaps in employment. However, she warns that “it raises questions and concerns” because the resume might accent gaps in relevant experience.
Nancy H. Segal, owner of career coaching and HR consulting firm Solutions for the Workplace, LLC, says a functional format works best for people switching careers, but she doesn’t recommend them for most job seekers. Functional resumes often raise suspicion about what an applicant has chosen to leave off, she says, and “they can be too clever for their own good.”
Combination. Combination resumes, which are a mix of chronological and functional formats, tend to highlight the strengths and mask the weaknesses of a job applicant. Composing one “is an art, not just a science – like painting to highlight areas and downplay shadows,” Wieshlow says. This format works well in conservative industries such as business, health care and technology, and allows applicants to customize and order elements more effectively. “Combination resumes tell the story of who you are as a professional by showcasing your skill sets and experience ... They tell excellent stories for mid-level, senior-level managers and C-suite applicants,” Jackson says. The mix of chronological and functional can be adjusted to meet the needs of the applicant. “It can be more chronological or functional dependent on the challenges you may have,” Aikman says. However, Krotzer says combination resumes can be lengthy, so you have to be cautious to avoid the common pitfall of including too much information.
Read Full Article
Monday, December 02, 2013
Is your perpetually frazzled state making your work life more onerous?
Forget misfit teenagers or a rocky romantic life. The responsibilities of work are filling up the majority of space in the stress vacuum. That’s according to a 2013 Consumer Health Mindset report by Aon Hewitt, a retirement and health solutions company. Of the 2,800 employees and their dependents surveyed, four of the top five reasons for stress were work-related: financial situation (46 percent), work changes (37 percent), work schedule (34 percent), work relationships (32 percent) and influence and control over how the employee did work (32 percent).
Stress has both emotional and physical consequences, according to Bob Rosen, psychologist and CEO and chairman of the consulting firm Healthy Companies International. “Stress is a condition we experience when our minds and bodies respond to changing conditions,” he wrote in an email. “Too much stress creates excessive fear and anxiety, conflict and defensiveness, feelings of overwhelm and burnout, and chronic inflammation in the body.”
If you’re already in a demanding job, laboring under such conditions can only make it that much harder. Below are some issues you may face as well as steps you can take to alleviate some of your workplace stress.
Others feel your wrath. If you’re bogged down in heaps of work each day, you may show little restraint in voicing your frustrations with colleagues. While the tongue-lashing of your boss and colleagues may provide some momentary relief, it can create a hostile and distrustful work environment. “This can affect relationships with co-workers in that we can snap at them more often, be more short-tempered, relate to them in a less positive way, which can create more stress not just for us and them, but that can permeate the workplace,” says Elizabeth Scott, a stress expert for About.com and author of “Eight Keys to Stress Management.”
Cure: Blow off steam by exercising. Let your frustrations boil out during your lunch workout in the company gym. If your workplace doesn’t have a gym, walking up and down the office stairs or around a nearby park for 15 minutes are great substitutes. “Those who exercise regularly are less reactive to stress when they experience it,” Scott says, adding that doing so unleashes an “influx of endorphins” and makes you “more resilient to stress.”
Focusing is a struggle. Between fretting about your low salary and the high demands of your boss, your body may be overwhelmed by the emotional toll and release cortisol – a hormone unleashed as a result of stress. Scott explains that this can inhibit logical reasoning, reaction time and other areas of cognitive functioning.
Cure: Meditate. Give your brain a break from the multitasking nature of your job by stepping away from your desk and finding a private area for a few minutes of meditation. According to Rosen, meditation is one of the most effective ways to relieve stress. “It forces us to stop, sit quietly within ourselves, identify the sources of our excessive stress, and focuses us on calming ourselves down, living in the moment – not hijacked by the past or worrying about the future,” he says.
There’s also evidence that the practice can benefit your brain. In 2011, a team of Harvard-affiliated researchers at Massachusetts General Hospital conducted an eight-week mindfulness meditation program. Meditating for 27 minutes each day, the 16 participants showed measurable changes in parts of the brain associated with memory, sense of self, empathy and stress.
Lunchtime means a fast food trip. Along with altering your ability to think, the release of cortisol can also make you crave calorie-rich, sugary foods. “When we’re stressed, we may not take care of our bodies nutritionally as well,” Scott says. “We tend to crave sugary foods, junk foods and things that will affect how sharp we’re thinking.”
Cure: Commit to a healthier diet. Come lunchtime, you may crave a meal loaded with calories if you’re feeling frazzled. “[But] making a conscious effort to cut down on unhealthy eating when stressed, and then actively engaging in healthier stress-relief habits, can help break the cycle,” Scott says. She recommends reducing portions, snacking on nutritious options such as peanut butter and sliced apples, and resolving to eat only healthy food – and only when hungry
Monday, December 02, 2013
With the year drawing to a close, it’s performance evaluation time in many companies. Performance evaluations don’t have to be stressful or nerve-wracking, especially if you follow these six tips to get ready for yours.
1. Realize that most managers hate doing performance evaluations. It’s not that managers don’t want to give you feedback, but structured performance evaluations can feel bureaucratic (even though they shouldn’t be if they’re done well) and take up a lot of time, especially if the manager has a large staff. As a result, many put them off or look for ways to get them done faster. As an employee, you can take advantage of this by making your evaluation easier for your manager. That leads directly to the next two points.
2. Let your manager know that you’re looking forward to your evaluation, not dreading it. One reason managers fret over evaluations is that they assume they’re nerve-wracking for employees. If you make it clear that you’re looking forward to feedback, you immediately make the process more pleasant for the person charged with giving it to you.
3. Evaluate yourself first. Some companies build self-assessments into their evaluation processes, and so you might be asked to fill out a self-evaluation before your manager does her piece of the process. But even if you aren’t, you can do one anyway and supply it to your manager. It doesn’t have to be hard – just list out what your goals were for the year and how much progress you made toward them, and add a section on strengths you bring to the job and a section on what you’d like to do better in the coming year. If you provide this to your manager before she needs to finish her own evaluation of you, there’s a good chance that she’ll pull directly from it (sometimes quite liberally) when she writes her own.
4. Start planning for your evaluation from the first day of the evaluation period. In other words, if you’re evaluated every December, start thinking about your evaluation 12 months earlier, in January. Think about what your goals for the year should be, and lay out a plan to achieve them – including monthly or quarterly milestones to make sure you’re on track. Then, work toward those milestones, and at the end of the year when it’s time for performance evaluations, you can ideally show your manager that you met all of your goals for the year.
5. Keep an evaluation file throughout the year. If you start trying to think about what you did well this year, you’re unlikely to remember the fantastic reception your report got in February or that great praise you got in June. Instead, keep a file where you jot down notes on project successes during the year, so that it’s handy when you’re reflecting on your performance during evaluation time. You can even include notes of praise from others in the file and reference them in your review.
Thursday, November 21, 2013
You’re slumping in your chair, aren’t you? If you want to be better at work, just say no to slouching.
I’ll confess up front: I have terrible posture. It’s been bad since I was in high school at least, and probably for even longer than that. It’s one of those things I keep in the back of my mind as something I know I should do, but never get around to, like eating more vegetables and sending more postcards.
To Sit Or Not To Sit?
It’s really interesting to explore commonly held assumptions for Buffer blog, because I often find out surprising things. Researching how our posture affects us was no different. If you’re like me and struggle to sit up straight when you know you should, you might like this post.
We’ve talked extensively about body language before. But this time, we wanted to take a different drift. The way we stand, sit, and walk actually has more long-reaching implications on our mood and happiness than we thought. The latest studies reveal it:
Shaking your head will affect your opinion and other surprising new insights on posture.
Body language is closely related to posture--the way we move our bodies affects how others see us as well as our own moods and habits. In terms of scientific research, the two overlap quite a bit. This isn’t too surprising, but how our posture and body language affect our thoughts is.
For instance, a study at Ohio State University in 2003 found that our opinions can be subsconsciously influenced by our physical behavior. Here are two fascinating examples:
When participants in the study nodded in agreement or shook their heads to signal disagreement, these actions affected their opinions without them realizing.
The same study also showed that when participants hugged themselves, they were sometimes able to reduce their physical pain.
Dutch behavioral scientist Erik Peper has done extensive research into this area as well. He regularly makes participants in his classes stand up and stretch for similar reasons why exercise has been linked to happiness.
Here are three fascinating things that happened once our posture changes:
For example, when we sit up straight, we are more likely to remember positive memories or think of something positive in general, according to this experiment.
Another insight was that if we skip during breaks, we can significantly increase our energy levels. A slow, slumped walk on the other hand, can do the exact opposite and drain us of our energy. (source)
The study also found that those who were most affected by depression before the study found their energy drained more than others.
So Erik Peper is convinced (and I am, too) that we should keep a careful eye on our posture and body language--lest it bring us down without us realizing.
Posture also changes our hormones: Standing tall literally makes you more powerful.
When we talk more broadly of body language, as opposed to good posture, we can actually see the affects it has on relationships right throughout the animal kingdom. In particular, body language is used to express power through expansive postures (i.e., spreading out your limbs and opening up your body) and large body size (or the simple perception of large body size).
You might know about Amy Cuddy’s famous Ted Talk and her incredible insights on how posture changes our hormone levels. Well, some more recent studies took this even further:
A study by researchers from Columbia and Harvard Universities showed that body language symbolizing power can actually affect our decision-making subconsciously. The researchers measured the appetite for risk of participants in either expansive, powerful poses or constricted poses (occupying minimal space, keeping limbs close to the body). Those in the powerful poses not only felt more powerful and in control, but were 45% more likely to take a risky bet.
Thursday, November 21, 2013
US Thanksgiving is just around the corner, marked by turkey trotting, pie demolishing, and hopefully, thanks giving.
Before you unplug and focus on all the things you’re thankful for among your family and friends, it’s time to take a minute and also recognize the things we can be thankful for at work. And I just don’t mean having a job. That’s fine to be thankful for, but there’s much, much more.
So here’s my list of the six things to be thankful for at work:
1. The problems that create your job.
The only reason a job exists is to solve a set of problems. The cashier at Panera exists to solve the problem of how customers’ orders and cash get taken (for that, it may be the most important job there). The IT expert exists to solve the problem of what happens when non-techy people spill coffee in their keyboards, among other user errors. The vice president exists to lead and make decisions around a larger, more complex set of problems and direct people on solving them.
No problems, no job. The problem of getting information to your friends and relatives around the world goes away when you have Facebook, email, and Skype–and so go thousands of postal service jobs, too. The problem of making it easier for customers to withdraw money from their account fades when you introduce the ATM–and reduce teller roles. And when the problems are not clearly defined and measured, such as in the value of leading and managing people, those jobs disappear, too.
So be grateful for the problems that create your job. You can still wish them away, but their presence is your present.
2. Your colleagues.
It’s great to have friends at work, and studies have shown that having someone you care about at work is a key contributor to your satisfaction and engagement in the organization.
Human beings are social animals, needing some level of connection with others. (Some of you are party animals, but that’s an entirely different post.)
Be thankful for the colleagues around you that really make your days bright. For extra added grateful gravy, take a minute and tell them thanks–”thanks for supporting me,” “thanks for your great attitude,” “thanks for listening.” Don’t assume they know–if you feel it, share it.
And of course, there are the colleagues who challenge and annoy us, too. Spending a minute and appreciate their unique role in your worklife. After all, the haters make you appreciate the lovers all the more!
3. Your superpowers.
Even if you haven’t discovered them fully yet, know there is something special and unique about you that you bring to your work, no matter what you do. You know it. I know it. (In fact, I wrote the book on it, called “Bring Your Superpowers to Work: Your Guide to More Clarity, Confidence & Control,” coming in January. End of shameless self-promotion.)
4. Your emotions.
If you’ve been reading this blog for a while, you probably know that I believe emotion puts us in motion. So, rather than hating them, being embarassed by them, or apologizing for them, recognize and appreciate them for what they are–big flashing signs about what’s really going on.
It’s outdated advice to believe that we should bypass our emotions in the workplace. In fact, our hearts, guts and bodies are often trying to tell us what we’re feeling long before our brains register anything that our mouths can put into words. Paying attention to your emotions can be a huge source of practical, real-life data about what you need to do next. Say thanks to your emotions for being your powerful information station.
5. Your competitors.
Yes, even though there may be days when you just wish they’d go away, your competitors can push you, challenge you, and scare you to try new things–things you may not have done otherwise. Competitors are a great source of data about other ways to do things and different choices to make. Plus, they continue to create a new set of problems that reinforce the need for your job (see #1). Thank them often.
Thursday, November 21, 2013
Examples of change and how to do it
Ever since I’ve been a teenager, I’ve been in control of my personality. I always knew it was something I could change if I felt the need but I never thought about it until my mom mentioned it this weekend. Apparently she and a coworker were talking about me and the coworker referred to me as an “old soul” because most people aren’t capable of doing what I do. I’m not sure what it means to be an old soul, but maybe that’s why I got my first gray hair while I was still in high school? I’m not some shape shifter-esque person in a Sci-fi movie; I have no special powers. I strongly believe that anyone can choose to act, be, and do whatever they want.
Examples of Changes
When I was in high school, I went from being an annoying adolescent to a rather mature young adult. For those around me, the change seemed to be overnight. When I was a Junior, I started working with an engineering startup. I was the 3rd employee and the other two people were the same age as my father. Obviously I’m a big proponent of being thankful for your job, so I took it upon myself to fit in. On top of that I was dating this really really cute girl who was in college. I have no idea how I pulled that off but I was determined to not screw it up. The usual antics of a 16 year old were of no interest to some serious business owners or a college girl. Some people might say, “you should never change who you are”. Well I changed the way I acted but not who I was. I defined myself by the way I treated people and my ability to fix things. The way I see it, acting like an adult, eating more salads, and drinking less sweet tea was a change for the better.
Once I started college, I took a personality test and scored as far as an introvert as one could be. I was working on an engineering degree so I felt like it was an indicator of a smart decision. But sophomore year I wanted to become a Resident Assistant in the residence halls (dorms, for the uninitiated). Introverts were hired for the position but I still had to fight my tendency to be reclusive. So again I shifted my personality. To this day I’m still rather introverted, but I am able to easily approach people and can usually carry a conversation.
As I was starting graduate school, I noticed that I still wasn’t having much luck with the ladies. I had the fortunate benefit of meeting someone who had had no problem attracting them and it brought about another personality shift. I again changed my personality in such a way that I was much more successful at catching the eye of the opposite gender. I went from being surprised when I actually got a girlfriend to being surprised if a girl wasn’t interested in me. Sounds arrogant, I know…but it’s true.
How to Change
My power to change came from inside myself. I was fortunate that I actually was born with the necessary tool to be in control. Luckily for everyone else the tool is simple and just has to do with questions. In each of the situations above, one day I sat down and looked at my life. I thought about how my path really wasn’t the path I wanted to be on and made a decision to fix it. The real power was in the questions I asked myself to illicit the change. Some of my friends have had trouble getting jobs that weren’t a perfect fit for their personality or had trouble finding a mate. The unfortunate thing is that their frequent response is just, “well that manager was an idiot”, or even worse, “those girls were just lesbians”.
If you take the advice from Kurt Wright in Breaking the Rules, you’ll realize that the solution isn’t in fixing some dumb manager or some girl who isn’t into men. The question my crass friends would ask is, “what is wrong with those girls?” and it would lead them to their less intelligent answer. When I found myself in the situation, the question I always ask is, “what would it take from me to get what I want?” The funny thing is that when you ask that question, your mind will give you an answer. If I asked, “what would it take to keep this cute older college girl around?” The answer was to watch my weight and eat some vegetables on occasion. When I would ask, “would would it take to score a new girlfriend?” my answer came to me. What I realized was that I had to shift my personality so I was more attractive to the opposite sex. Again, playing video games and eating Cheetos isn’t very interesting to most ladies. Once I took an interest in clothes and renewed my interest in extreme sports, I found I had a lot more success.
Phoenix • Tucson • Palm Springs • Sacramento • San Diego • San Francisco • San Jose • Denver • Jacksonville • Miami • Orlando • Tampa • Atlanta • Chicago • Indianapolis • Kansas City • Louisville • New Orleans • Boston • Baltimore • Detroit • Grand Rapids • Minneapolis • Charlotte • Raleigh • Omaha • Atlantic City • Las Vegas • Reno • Buffalo • New York City • Cincinnati • Cleveland • Toledo • Tulsa • Portland • Philadelphia • Pittsburgh • Myrtle Beach • Memphis • Nashville • Austin • Dallas • Houston • San Antonio • Salt Lake City • Richmond • Seattle • Spokane